Soft Skills Development

Objectives
Effective communication and interpersonal skills are crucial for competing successfully in the business environment. The true key to professional effectiveness lies in the ability to translate domain knowledge into practical application. In this context, soft skills play a vital role.

If future managers know how to engage with people at the emotional level—whether peers, subordinates, superiors, clients, or suppliers—through Emotional Intelligence (EI), they can build and sustain effective relationships that lead to mutual benefit.